How Checkout Scales Culture With Sharebite: Stations + Passport

Snapshot:

Checkout.com is a global payments platform for enterprise merchants, with U.S. offices in New York City, San Francisco, and Atlanta.

The Challenge

In 2022, Checkout.com needed to bring people back to the office in a way that would motivate attendance and rebuild day-to-day connection. They were looking for three things: a standout reason to come in that felt premium and personal, a model that could work in New York and scale to smaller offices, and simple operations for a team of one with quick support when issues pop up.

The Solution

Checkout.com built a customized meal program that fits how their teams work, anchored by two Sharebite ways to order. In New York, Stations lets employees place individual orders from curated restaurants that arrive in one shared delivery window so people pause and eat together, creating a consistent daily moment for connection. In San Francisco and Atlanta, Passport functions as a flexible meal benefit that employees can use at any restaurant or delivery app.

The benefits of Stations + Passport

Flexible program customized to three different offices

Each location gets the setup that fits its size and rhythm while staying part of one unified program. Travelers are easily switched to the local setup, so parity holds across New York, San Francisco, and Atlanta.

Building genuine connections

The program creates a reliable shared moment in HQ and encourages coordinated lunches in smaller offices. People compare menus, walk out together, and come back recharged, which turns lunch into a daily catalyst for culture and collaboration.

“Stations gives us the daily pause that bonds the team. Passport makes that experience possible everywhere else.” — PJ Brennan, Associate Regional People Partner, Checkout.com

The impact

Culture you can feel

When lunch arrives, the room lifts. People look up, gather, and talk. In New York the shared window creates a dependable moment to connect. In San Francisco and Atlanta, utilization of Passport is over 92%. Teams often coordinate and walk out together to explore different lunch spots to try together.

“When I announce on Slack that lunch has arrived, there is a visceral, palpable shift at the same time each day. The office re-energizes for the afternoon; you hear laughter, chatter, and happiness.” — PJ Brennan, Associate Regional People Partner, Checkout.com

Stronger in-office presence

Across offices, the program has been a powerful driver of in-office attendance. In San Francisco, launching Passport as the team moved into a dedicated space established an inviting on-site rhythm. In New York, the shared delivery window creates a daily focal point people look forward to. The culture and energy around lunch draw people in for the right reasons.